What's up friends and fam!? I'd like to formally introduce you to a few great resources in our community! We have an awesome social media team here in Kansas City, MO and I thought to myself-- "I said self, its time that we have a proper introduction so everyone can see who they are reciving help from". We have the best and the brightest here as well! Although the community is designed for you-by you, we have experts who are here to GUARANTEE you get the best answers and have the best experience while you 're here!
Meet Mike, Allie, Andrew, and Steven!
So do me a favor and head on over to their profiles and check them out!
So my phone continues to be in roaming. I've tried reseting my phone to factory settings, restarting it, asking for support, and no one can help me. This has been going on for a month. Any help?
Hello, @weber2009. Thank you for stopping by. We're sorry to know you're having issues with the service. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.
Hello, @weber2009. Thanks for contacting us. To send a private message just click on the picture of any Virgin Mobile agent and, in the next screen, click "send this user a private message".