Did You Know: How to Swap a Phone

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Did You Know: How to Swap a Phone

Did you know it’s easy to change out your phone online or in our automated voice system?

 

Before you start, you’ll need this info:

  • The device serial number (It’s on the box that the phone came in or the back of the Phone – behind the battery)
  • The phone number of the phone that you want to swap
  • Your Account PIN (forgot your pin?)

Once you’re ready, visit Virgin Mobile web site - Activate and follow the step-by-step instructions.

 

Or call 888-322-1122

    • Note: You cannot use your current Virgin Mobile phone to call from, call from another active mobile phone or landline.
  • Choose option 3 (Account Changes) then option 2 (Swap phone)
  • Follow the voice prompts to complete the swap
  • Start using your new phone!

 

Virgin Mobile Gives You Extra

2 REPLIES
Newbie

Re: Did You Know: How to Swap a Phone

I have an iPhone 7 how do I transfer my SIM card over to my iPhone 7
Groupie

Re: Did You Know: How to Swap a Phone

Do you want to transfer content like contacts to iPhone 7