Virgin Mobile

My lg x power won't turn on

Whiz Kid

My lg x power won't turn on

 
4 REPLIES 4
Agent

Re: My lg x power won't turn on

Hello,dimples21_. Thank you so much for reaching out to us. We are sorry for the inconvenience. Did the phone go through any updates before this started happening?

Whiz Kid

Re: My lg x power won't turn on

No. No updates. Just got the phone a week ago
Agent

Re: My lg x power won't turn on

Good morning dimples21_and thank you for that information. Have you tried removing and placing back the battery? What happens when you plug the charger in?

 

Looking forward to your reply!

 

RB-1991 (Robert)

Whiz Kid

Re: My lg x power won't turn on

I have same problem!! Totally dead! Battery does not come out of this model. When hooked to charger it becomes WAY TOO HOT. Tried pushing the volume up down and power all at same time!! No updates prior....just shut itself off and cannot turn back on. How to resolve? Already orfered new phone cuz this one was acting up. I NEED all the info in the phone. Anyone can help me????