Haven’t had my ZTE Max XL for that long, and I have no issues with the phone when suddenly it stopped taking a charge at all. The charger is in great condition, and the phone’s charging port is fine and has no damage, and I tried every which way to charge it, but it still won’t charge at all. Why isn’t it working?
We understand. If the device is less than 1 year old, then it would be under the manufacturer warranty and you could place a claim for it. Is your device less than 1 year old?
You could try calling the device manufacturer support center. Your phone has warranty coverage for one year. The phone number to contact ZTE is 1-877-817-1759.