Virgin Mobile

Activate a new Samsung phone

Enthusiast

Activate a new Samsung phone

I just received my new Samsung 9 that I ordered from Virgin. I've tried to activate it from the website, from the phone and by calling customer service. All I've managed to do is deactive my old phone and not activate the new one, now I have no working phone. Can someone please help me activate my new phone?

1 REPLY

Re: Activate a new Samsung phone

Hey there, maybeshowme! Can you please send me a private message, with your phone number, PIN and DEC/IMEI of the new device?

 

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