Please calm down. No need to get upset.
The fact of the matter is that there is no "Assurance Wireless" discussion forum. We neglected and abused "Assurance Wireless customers" log into our "Assurance Wireless"accounts and within a couple of mouse clicks we find ourselves in "Virgin Mobile Land". We know that Assurance Wireless is a subsidiary to Virgin Mobile. We also know that there is nothing you "Virgin Mobile Reps" can do for us here. There is no need for you "Virgin Mobile Reps" to repeatedly and consistently interject into this thread that we should "contact Assurance Wireless customer service at 1-888-321-5880 for assistance". We already know that. We also know that calling them will likely be futile.
Since there is no "Assurance Wireless" discussion forum, this is the closest thing that we can find, so we congregate here to console each other about our misery. Please "Virgin Mobile Reps", just leave us **bleep** "Assurance Wireless" customers alone, and stop reposting your suggestion to "contact Assurance Wireless customer service at 1-888-321-5880 for assistance".
Sorry, this is a Virgin Mobile USA social care channel only. We are not able to handle Assurance Wireless customer issues on this channel, please contact Assurance Wireless customer service or send them a private message on their Facebook page https://www.facebook.com/AssuranceWireless/
Hello fellow sufferers and thank you all for your help. I am a 67 year old retiree with little experience of phone tech, but even I could see problems w/ANS UL40. Random apps would appear on the screen to "ask" for permission to download, and when I hit the "X" button to discard they would download anyway! My 70something partner also has an ANS UL40, and we both noticed new apps that had apparently self-installed, and when they did the phones would act "wonky". Sometimes they were the same apps on both phones, sometimes not. I now check the apps list every few days to uninstall. I noticed the phone's performance improved dramatically, so I suggest doing this. I also disabled any apps we don't use and erase data and cache 1/week that I don't want to save. Sadly, I have concluded Assurance switched to smartphones only in order to bombard us with unwanted apps and advertising, for which I'm sure they are paid. And lastly, thank you for the link to the youtube lady. Help ever, hurt never.
I too had the same problem with the UL40 and as the UL50 as well. I had to delete or disable anything that had to do with Facebook, Instagram, and other social media apps. I have turned off the automatic downloads on Google Play Services only to have Google illegally override that option and download whatever app it wants to download. It's GOOGLE'S rape mentality that needs to cease and desist. I am constantly bothered by Google's continuous non-stop advertisement of Facebook's app download.
I wish you the best, but this is only a small problem that you will experience with that questionable phone.