Hi there, @Davidaz. Thank you for stopping by. Definitely want to look into this for you. Can you please send me a Private Message?
You can send a private message by clicking on my name, then selecting the message option from the profile page.
We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.