Virgin Mobile

Bring an Unlock Samsung Galaxy S8

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Whiz Kid

Bring an Unlock Samsung Galaxy S8

Can I use an unlocked Galaxy S8 with VM service? I have been active VM customer since 2012 but would like a different device, the store I purchased the phone from does not stalk VM S8's.

1 ACCEPTED SOLUTION

Accepted Solutions
Agent

Re: Bring an Unlock Samsung Galaxy S8

Hi etxbones! 

 

Our Bring Your Own Phone program accepts iPhones only. Please check our website https://www.virginmobileusa.com/plans/bring-your-device.html for more information.

 

EdwinRG.

9 REPLIES
Agent

Re: Bring an Unlock Samsung Galaxy S8

Hi etxbones! 

 

Our Bring Your Own Phone program accepts iPhones only. Please check our website https://www.virginmobileusa.com/plans/bring-your-device.html for more information.

 

EdwinRG.

Whiz Kid

Re: Bring an Unlock Samsung Galaxy S8

Gotcha! That's truly a shame. Been a customer since 2012 and won't be staying.

Enthusiast

Re: Bring an Unlock Samsung Galaxy S8

You can get an S8 from the Virgin's website.

Go to your account and you shold be able to see a link that let you browse all the androids cell phones that they have available.

I got mine that way and I love my S8.

If you have a problem with the website, you can call them and they will get you the cell in no time.

Whiz Kid

Re: Bring an Unlock Samsung Galaxy S8

I've been a customer since at least 2010, and I'm leaving today for the same reason!

Agent

Re: Bring an Unlock Samsung Galaxy S8

We are sorry to read that, @lcoughlan. Unfortunately, Android phones are not compatible with our Bring Your Own Phone program.  

Re: Bring an Unlock Samsung Galaxy S8

Hi name alejandro
Agent

Re: Bring an Unlock Samsung Galaxy S8

Hi there, Alexacostamiran. Thanks for contacting us. How can we assist you today? 

Whiz Kid

Re: Bring an Unlock Samsung Galaxy S8

Hi, I'm a current customer for a few years now. I wanted to swap my device but keep getting an error when I put in the IMEI or the MEID. My current phone is inoperable. I bought an unlocked universal carrier Samsung Galaxy S8 at Best Buy tonight.  Please help.

Agent

Re: Bring an Unlock Samsung Galaxy S8

Hi there, ohhnurse! We do not activate unlocked Android devices. Unfortunately, you won't be able to use that device. We apologize for the inconvenience.