Virgin Mobile

Can I swap to this phone?

Whiz Kid

Can I swap to this phone?

I currently have a LG Tribute HD and I would like to swap it with a Galaxy J3 Achieve. Is the J3 Achieve usable for this service? If need be, I can give the IMEI number for the J3. Thanks.

Re: Can I swap to this phone?

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. Is your Samsung Galaxy J3 Achieve a Virgin Mobile phone? Or, was this device from another provider? If this device is originally from Virgin Mobile, you will be able to use it. If not, you won't be able to swap it on your account.