Virgin Mobile

Can not call or text

Enthusiast

Can not call or text

Paid Bill The 9th autopay. Tried to call and I get a message saying I'm not authorized to make that call. I try to text i get this back. Your service has been temporarily restricted due to nonpayment or plan restrictions. Please call *3 to make a payment or *2 to review your plan. Msg 2126. 2 days now and nobody has been able to help. Help me please i Need the service i pay for ! I also get read banners in my account all saying the ui service is temporary unavailable. Please help.
1 REPLY 1

Re: Can not call or text

Let’s get this thing figured out. Can you please send me a private message with your phone number and PIN? 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".