Virgin Mobile

Can't activate LG Stylo 4

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Whiz Kid

Can't activate LG Stylo 4

I just bought a new LG Stylo 4 to replace an iPhone SE I have. I've tried activating it from the prompts on the Stylo screen but it says contact customer service. I've tried activating online but the actication never goes through. I've emailed, called, sent a Facebook message and still haven't received a reply from anyone.

 

This is extremely frustrating. Are there any customer service reps that could help my activate my phone?

1 REPLY 1
Agent

Re: Can't activate LG Stylo 4

Hi there! We're sorry for the situation you're experiencing. We want to help! Please, send us a private message that includes your number, PIN and DEC, ESN or MIED of the new phone, so we can assist you further. To send a Private Message, click my username or picture, then click "send this user a private message".  Thanks! ~AmyM25