Virgin Mobile

Cannot receive or send mms messages.

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Whiz Kid

Cannot receive or send mms messages.

I have an LG Stylo 2 and I use Textra as my messaging app. A couple of days ago my phone ran some updates, Textra included, and now I cannot get or send mms messages. 

 

I have tried everything I could think of or find on Google and nothing has worked. I do not have Mobile Data. I only use wifi and it has never been a problem (I don't know why every solution I have found says you have to have mobile data.)

 

I have tried (not in this order);

- A soft reset

-Reseating the SIM card

-Updating everything (PRL, Profile, Software, etc)

- Restarting my phone more times than I can count

- Checking Network settings

-Clearing all CASHE (including partition)

- Switching between the built in messaging app and textra (I was able to get mms through the built in app)

- I made sure all of the settings were set so Textra was drawing over other apps

- I uninstalled and reinstalled Textra

- I tried to do something with APN but my APN page does nothing but show a few grayed out things

- A Textra message online said it was some sort of Firmware bug in Android 7.0, but I didn't have the problem until Textra updated.

-And there were probably a few more things I tried that I can't remember.

 

I get messages like:

 

(Can't get MMS: No MMS connection) 

(Failed to Send MMS)

 

Does anyone have any ideas on how I might be able to fix this or do I have to wait for the bug to work itself out in future updates?

 

Thank you,

 

Kakool101