For almost 2 months now, I have been having trouble making a receving calls and actually getting text messages too. People tell me they call and the phone goes straight to voicemail or they will be like i text you and you never text back. I have tried calling and texting from another phone and have seen the issue. Sometimes ill get voicemails days later and such.... Ive just about tried everything i can to get it to work right and nothing works.
Hoping to get the issue fixxed so i can continue to use virgin mobile services..
Hello, @DConway38. Thank you for stopping by. We're sorry for the inconvenience. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.
Does the issue only occur in one location? Please follow these steps:
1- Select Settings.
2- Scroll to then select System Update
3- Select Update PRL
4- Power cycle your phone