Virgin Mobile

Contacts gone

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Whiz Kid

Contacts gone

When I used my phone for the first time this morning, I discovered that the majority of my contacts were missing. All that were left were old Google contacts.
I don't use Google contacts at all!!!
Was there an update last night that magically erased everything? How can I get my contacts back?
1 REPLY
Agent

Re: Contacts gone

Hey there, @elenarella. So sorry to hear about that. Since we do not know if you have backed up, or synced your phone contacts to your Google account or elsewhere, we cannot guarantee that it is possible to retrieve the contacts. Have you ever attempted to backup your contacts before?