Virgin Mobile

Delayed text messages

Whiz Kid

Delayed text messages

I receive texts late and others receive my texts late (I checked the text info and it shows send and received sometimes hours later). It happens with all my contacts. I have all the updates for the phone and had done a factory reset.

3 REPLIES 3
Agent

Re: Delayed text messages

Hi there! Definitely want to look into this for you. Please send us a private message so we may work directly with you.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

Whiz Kid

Re: Delayed text messages

I'm receiving messages hours later than when there sent! Becoming an issues
Agent

Re: Delayed text messages

Hi, @Shaunzy12! Thanks for reaching out. We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with your phone number, PIN and address.

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.