Virgin Mobile

Help-Samsung S9 replacement Sim card

Whiz Kid

Help-Samsung S9 replacement Sim card

I need help. I talked to someone at virgin and they told me my phone is no longer under warranty so I'm not able to get a replacement Sim card. Is this true? I can't afford another phone and don't see why I wouldn't be able to get a sim card for my phone (purchased on the virgin website last year). What do I do? Please help. Thank you.
1 REPLY 1
Agent

Re: Help-Samsung S9 replacement Sim card

Hello, @Cdavis63. Thanks for reaching out. Definitely want to look into this for you. Please send us a PM with your phone number and PIN. You can send a private message by clicking on my name, then selecting the message option from the profile page.