Virgin Mobile

How do I Set Up Mobile Hotspot on My Phone?

Whiz Kid

How do I Set Up Mobile Hotspot on My Phone?

I purchased the 10 hotspot plan and when I try to turn it on in my settings it's says I'm not subscribe to the services 😒
5 REPLIES 5
Agent

Re: How do I Set Up Mobile Hotspot on My Phone?

Hi, Messiah23. I will be happy to assist you and will take care of this for you today. Can you send me a private message with your phone number and pin code to verify your account? Thanks.

Highlighted
Whiz Kid

Re: How do I Set Up Mobile Hotspot on My Phone?

Number-<removed for privacy>

Agent

Re: How do I Set Up Mobile Hotspot on My Phone?

Hi, Messiah23! Please send us a private message so we can assist you with that. 

Whiz Kid

Re: How do I Set Up Mobile Hotspot on My Phone?

I also purchased the 30 day hotspot but phone says contact carrier, not subscribed.   I have tried waiting a couple hours and restarting phone but no success.

Re: How do I Set Up Mobile Hotspot on My Phone?

Hello Roadie57. We are sorry that you are experiencing this. We would like to help! Please send us a private message so we can assist you. In order to send us a private message, you will need to click on one of the agents profile (they will marked as such),  click "send this user a private message".