Virgin Mobile

I can't activate my LG X Charge

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Enthusiast

I can't activate my LG X Charge

Just bought two LG X Charge phones and can't activate them. I posted in am old thread and then thought better of it so I figured I better start a new one. Sorry for the redundancy. I've called customer service and tried to activate them online w/online being first. Customer service says the MEID isn't in their system. What do I do now?
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Agent

Re: I can't activate my LG X Charge

Hi there! We received your private message! You will need to go back to the place of purchase for assistance.