Virgin Mobile

IMEI not recognized Samsung J7

Whiz Kid

IMEI not recognized Samsung J7

I have swapped my device to a hand me down Virgin Mobile Samsung J7. The activation seemed to go through ok but I am unable to make or receive phone calls. When I enter the IMEI to check on the activation it now tells me it is not recognized even through it went through fine during the actual activation and my account shows the J7 as my current device. 

1 REPLY 1

Re: IMEI not recognized Samsung J7

Hey there, GoodSmurfin! Can you please send me a private message with your phone number and PIN? 

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".