Virgin Mobile

Invalid SIM Card

Whiz Kid

Invalid SIM Card

Hi Everyone,

 

I have a Samsung Galaxy J7. I've had it for a couple years now with no issues. Now, I am getting an Invalid SIM Card error and its not letting me make calls, receive calls, send messages or receive them. I tried to take the card out and put it back in, as well as restarting the phone, and doing a factory reset to no avail. Please help?

1 REPLY
Agent

Re: Invalid SIM Card

Hello, teeveeyou! We're sorry about the issues you're having with your service. We'd love to assist you. Can you send us a private message with your phone number, pin code, and complete address to review this?