Virgin Mobile

K30 - No MMS on wifi using default messages app

Whiz Kid

K30 - No MMS on wifi using default messages app

LG K30  -  Just activated new K30 and can not receive any MMS texts over wifi using default messages app.  Getting the Tap to download icon.   I do not have a data plan, use wifi 100% of time.  Worked on my prior Samsung J7 over same wifi connection and same virgin plan.  Data is turned on, have updated profile and PRL.  Please advise if MMS is simply not available on messages app on K30 over wifi.  

1 REPLY 1
Agent

Re: K30 - No MMS on wifi using default messages app

Hello, Baas! We're sorry about the trouble. Can you send us a private message with your phone number and pin code to review this?