Virgin Mobile

LG X Charge: Unable to install all contents. 1 code: 400

SOLVED
Heavy Hitter

Re: LG X Charge: Unable to install all contents. 1 code: 400

This is just personal opinion but if i had the opportunity to return mine...i
I wouldn't hesitate. Mine was a birthday gift that we didn't activate till the 16th of May. So it sat around for 16 or 17 day and Virgin Mobile won't let me return it since its past their two week policy.
Agent

Re: LG X Charge: Unable to install all contents. 1 code: 400

Have you tried doing a factory reset with the Wi-Fi turned off?

Heavy Hitter

Re: LG X Charge: Unable to install all contents. 1 code: 400

Read the thread...
Yes
Agent

Re: LG X Charge: Unable to install all contents. 1 code: 400

Please follow these steps to reconnect the phone to the network:

-Turn the Wi-Fi off
-Dial ##72786#.
-Preparing Network will appear briefly at the top of the screen. Hands Free Activation displays.
-Checking for ""PRL update” message appears.
- The device will reboot.

Heavy Hitter

Re: LG X Charge: Unable to install all contents. 1 code: 400

Read the thread.

I have done that. Also I did a similar one with a tech on the 24th thru call in customer service, where he provided:
##873283#
That didn't work either.
Agent

Re: LG X Charge: Unable to install all contents. 1 code: 400

We apologize, @hamberfim. This situation has been escalated so we can see if there is another workaround for this issue. We appreciate your patience.

Highlighted
Heavy Hitter

Re: LG X Charge: Unable to install all contents. 1 code: 400

Is anyone keeping count of how many of us there are that have attempted each suggestion/fix and still don't have it fixed?

Also, how many escalations does it take to get to the center of this... Tootsie Pop!?
Community Manager

Re: LG X Charge: Unable to install all contents. 1 code: 400

I will trace on this end prior to you blocking the app to see I can see anything out of the ordinary @hamberfim

Agent

Re: LG X Charge: Unable to install all contents. 1 code: 400

We’re looking into it & hope to get this fixed as soon as possible!

Heavy Hitter

Re: LG X Charge: Unable to install all contents. 1 code: 400

Just unblocked it.