LG X Charge: Unable to install all contents. 1 code: 400

[MJ7997]

Hi Tredman1! Please send us a Private Message and we'll be happy to look into this for you!

[hamberfim]

MJ7997

I started this thread and I have already been through every iteration/combination of steps proposed by staff at all levels and to date nothing has fixed the issue. I have already been through both public and private message help along with a call to tech support, so unless you have a solution you are keeping secret and only want to share it via PM, I'm not sure what the point would be. 

I was told Sunday (May 20th) by "Victor21" that they had submitted updates on this issue and to please allow them(Virgin Mobile Staff) 24-48 hours for an update. As I stated, we are well into 72 hours.

There is plenty of evedence on here that this is not a isolated client issue but something at the network end in the way you deliver initial payload/staging/configures on these newer LG and Samsung phones. Furthermore, it appears that all the "known" steps to trouble shoot the source of the issue has been exhausted, otherwise you would supply some new steps to attempt to resolve the issuse rather than having agents keep repeating the same steps in PM's.

While every agent has been frendly in there attempt to help there seems to be a reoccurning theme that indicates none of you are really reading the post in this thread to find out the status of the issue. Instead it seems that you just jump in here anywhere and start reading a script.

I've been patient and I will continue to be patient. Is there an update to fix the problem or not?

[MJ7997]

Thanks for the reply, Hamberfim.  I'd like to take a look at the provisioning and programming on your handset.  If you could please send a Private Message so I can access your account, It'll help me see what's causing that error code to pop up. 

[Turlagh]

My two family members new phones are still having this issue. Got the phones Thursday May 17.
PS LG sent me here.

[Turlagh]

At least seven phones are having this problem in this thread alone.

[RossyC]

Sorry to hear that you’ve been experiencing this issue, @gundersonaudio! We'd like to know, did you try clearing the cache of the Mobile ID app?

[Turlagh]

Friday morning...still getting the same error message.
I have tried everything in this thread. Starting to feel invisible.

[MJ7997]

Hey Turlagh! Sorry about that.  I've been keeping an eye on this thread, and understand how frustrating it can be. I'd like to get a support ticket opened for you.  Please send me a DM and I'll be glad to help!

[Melmac]

I got my phone (LG x charge) on Wednesday and I'm having the same problem. I tried clearing the cache but that didn't work. I'm frustrated that this is eating my data to install apps I don't want!

[Curtis1973]

This problem you are experiencing is due to VIRGIN MOBILE BLOATWARE installed on your device. You will find NO OPTION to disable the software. You will not be able to uninstall it. You are STUCK WITH IT. Would walk you through ROOTING your phone but Virgin Mobile and LG have decided you shouldn't be able to use your device as you see fit. The ONLY options you have left are to either buy another phone and toss that piece of junk in trash or just tolerate it endlessly cycling downloads that fail and eat up your data. There is NO FIX outside of deleting the offending apps outside of rooting then deleting these apps. Make them replace your device with another brand/model of same cost. Your warranty covers faulty software and hardware problems. Hold them to it. And no replacing it with same phone. As it will have the same problems as the one you have now. Its built into the software on all of them.