Virgin Mobile

My roaming kicks in any time I try calling out.

Highlighted
Whiz Kid

My roaming kicks in any time I try calling out.

I can't dial out, receive texts, or calls. My roaming has been kicking on and off despite the fact I'm in my home area. It has only started doing this after I allowed a payment to lapse. I did a soft reset and updated the systems trying to fix the issue. Any idea why it might be doing this and how to fix the problem. Thanks in advance!
1 REPLY 1
Agent

Re: My roaming kicks in any time I try calling out.

Hello there, @Jkelley91 really sorry to hear about that, so we can investigate about this, please provide us your number and PIN in a private message. You can click on my username to find the option to send a private message.