Hi, I'm having two issues with my son's new Moto G6 Play. One, group texts are received as person-to-person messages by recipients; two, received group texts are coming through as files that never download. Help?
Thank you for bringing this to our attention, @Javril. Can you send us the cross streets and ZIP code where this occurs?
Hi there Salgood. In order to send as a group text, please follow these steps. In the options drop down menu from inside the messaging app got to Settings>Advanced>Group messaging> Send an MMS reply to all recipients (group MMS). Hope this help.