Virgin Mobile

Not geting texts or calls

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Enthusiast

Not geting texts or calls

My phone is not receiving any texts or calls. I can make calls and send texts on my end, but can't get any back. The only time I get texts is after I make a call out and after I hang up, all texts will come in at once. This solution will only work for a short period of time, and then I have to do this all over again. I have rebooted the phone many times, and even factory reset it, but nothing lets me receive messages all the time. Please help!!

1 REPLY 1

Re: Not geting texts or calls

Don’t you fret, les11! We’ll get you all sorted out. Can you please send me a private message with your current address location, phone number and PIN number? 

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".