Virgin Mobile

Not receiving texts, Galaxy J7 Refine

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Enthusiast

Not receiving texts, Galaxy J7 Refine

I haven't been getting texts today, so I update the profile in my Settings, and two came through. But I'm not 100% convinced the problem is fixed. Anything else I need to do? Thanks.
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Accepted Solutions

Re: Not receiving texts, Galaxy J7 Refine

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 9:00 p.m. CST on weekends. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".

1 REPLY 1

Re: Not receiving texts, Galaxy J7 Refine

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 9:00 p.m. CST on weekends. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".