Virgin Mobile

Roaming

Whiz Kid

Roaming

roaming. I am getting a roaming icon and my data is turned off. I am at home. Why is this and what can I do?
3 REPLIES 3
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Agent

Re: Roaming

Hi Paulev. Thanks for contacting us. We want to investigate. So you are unable to activate data? ~AmyM25

Whiz Kid

Re: Roaming

I was on roaming or several hours on 06/18/2019 but then it started workong okay.  HOwever today I sam getting the roaming signal and when I tried to call out, it said I would be charged.  I allso am unable to get any snd or receive any data.   It has been doing this all day.  I am in my home area and iwas, in fact, at home when it started

Agent

Re: Roaming

Hello, Paulev! We're so sorry about the hassle. We'll be happy to help you. Can you send us a private message with your phone number, pin code and address to review this?