Virgin Mobile

Roaming

Whiz Kid

Roaming

My phone says roaming when I am at home

97378 SE Edison and SE Clark streets

3 REPLIES 3
Agent

Re: Roaming

Hey there, @MJJones38! Really sorry to hear about that. Upon reviewing the area, our system could not detect any known issue. But we'd like to look further into it. Please send us a private message with your number to get some extra info about the phone connectivity.

Whiz Kid

Re: Roaming

I am having the exact same issue.
Have always had perfect service where I live, and a few days ago my phone decides to keep randomly going to roaming while I'm at home. I don't know why Smiley Sad

Agent

Re: Roaming

Hello, @emileerangel. Thank you for stopping by. We're sorry to know you're having issues with the service. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.