Virgin Mobile

Same phone number as someone else

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Whiz Kid

Same phone number as someone else

Hi, i need some help please. I used 611 to put a $10 plan on a virgin moblie flip phone i found in my old boxes at my moms.
Phone calls out but some else is talking to the person i called. When people call me they get her. I guess we have the same phone number?
Also when i try to sign in it asks me for a 6 digit pin? The pin i got from the automated lady after i paid is a 10 digit number. Please help! Im so confused!
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Agent

Re: Same phone number as someone else

Hello, @lynarose314. Thank you for stopping by. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.