Virgin Mobile

Samsung Galaxy J7 Refine restarting automatically

Whiz Kid

Samsung Galaxy J7 Refine restarting automatically

The past couple of days my phone has been restarting itself in the middle of the night. When this happens, my alarms won't go off because I need to enter my "pattern" to unlock the phone first. Can someone please assist me with this?
3 REPLIES 3

Re: Samsung Galaxy J7 Refine restarting automatically

Interesting. How about we take a closer look at this? When your device restarts, does it update anything?

Whiz Kid

Re: Samsung Galaxy J7 Refine restarting automatically

It doesn't look like it did.

Re: Samsung Galaxy J7 Refine restarting automatically

Understood. Is your device connected to the WiFi?