So, I seem to be having a lot of problems with my phone as of late and it is really starting to get on my nerves. I had my phone deactivated for a few weeks and when I had it turned back on I have had nothing but problems. It keeps dropping calls, it won't send messages unless I restart the phone, it's to the point where I am restarting it at least 4 times a day, and it is running extremely slow even though I have cleaned it and uninstalled many of my apps. I do not know if I am in need of a new phone or if it is something with Virgin Mobile, but I am just here to vent and maybe find a solution.
Thanks for reading,
Hello, @ReverieDawn. We apologize for this experience. Definitely want to look into this for you. Please send us a Private Message with your phone number, PIN and address so we can help you with this.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hello, @Ablind. Thank you for stopping by. We're sorry to know you're having issues with the service. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.