Virgin Mobile

Samsung galaxy J3 emerge sometimes doesn't receive calls.

Enthusiast

Re: Samsung galaxy J3 emerge sometimes doesn't receive calls.

I've already done all that and been told there is a tower outage. My question is if this has been going on for acouple of weeks, how much longer can it take? Very inconvenient to say the least!

Agent

Re: Samsung galaxy J3 emerge sometimes doesn't receive calls.

Hello, Lesliem9764. Let's do some investigating. Can you please send us the nearest cross streets and zip code where this occurs so we can check the network performance?