Virgin Mobile

Sim Card Has Locked

Whiz Kid

Sim Card Has Locked

I bought a Virgin Mobile Galaxy S7 and it didn't come with a sim card. I tried to use my old sim card to activate the phone but it says "sim card has locked." I tried to put the card back in my old phone but the service won't work, so bow neither phone is working. What do i do?
1 REPLY 1
Agent

Re: Sim Card Has Locked

Hello, @Scottydemo. Thank you for stopping by.  Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.