Virgin Mobile

Sim card error

Highlighted
Master

Sim card error

I activated my phone yesterday. I paid for my plan today but now my sim card is no longer working. It says No SIM card. So i cannot make or retrieve calls. I need help?
15 REPLIES 15
Agent

Re: Sim card error

Hello Razail, we apologize for the delayed response are you still in need of assistance?

Master

Re: Sim card error

I really need help. Because i need a SIM that works and this one seems to be malfunctioning.
Agent

Re: Sim card error

What phone do you have?

Master

Re: Sim card error

I just purchased the LG Stylo 4. Please tell me there is something you can do because i dont have a VM store close.
Agent

Re: Sim card error

 Please power the phone off, take the SIM card out, clean the metal contacts with a dry soft cloth and enter it again on the device.

Master

Re: Sim card error

Okay one moment
Master

Re: Sim card error

Okay i show the same error unfortunately.
Agent

Re: Sim card error

Let us know if it works.

Agent

Re: Sim card error

Did you make sure you inserted the SIM card the correct way? Also what phone do you have?