I have an LG X Charge which has stopped working on me. Whenever I turn the phone on, it tells me the SIM card has been locked. I have talked to a phone representative, who instructed me to perform the ##72786# carrier reset, but that hasn't worked.
How can I get the SIM card re-activated?
Hello. Have you performed a device swap on your account? Does your device prompt you to enter a PIN code?