Virgin Mobile

Why doesnt my phone have an I.P.address for data?

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Whiz Kid

Why doesnt my phone have an I.P.address for data?

I haven't had any data outside my home to send, or receive text, send pics, or surf the web in anyway. I used WiFi at home when I'm there. A friend noticed I don't have an I.P. address for data...what can I do to get data to be able to use on my LG stylo2? Thank you.
1 REPLY
Agent

Re: Why doesnt my phone have an I.P.address for data?

Hi @Mkhall149

In order to review the account data services, please send us a private message with the phone number and PIN. - E.J.