Virgin Mobile

error message/phone swap

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Whiz Kid

error message/phone swap

i keep getting (http.resourcenotfound) this error message when i try to swap my iphone 6s to my new lg stylo 4. i get all the way to clicking activate on the swap my device page, then this message. can someone please help?

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Agent

Re: error message/phone swap

Hey there, amskywalkerrr! We are glad to know that we could help you resolve your issue via private message. If there’s anything else that we can do for you, let us know. We're here to help!