galaxy a10e

Whiz Kid

galaxy a10e

My phone is new - and it won't power up. Can I get customer service help?

4 REPLIES 4
Highlighted
Whiz Kid

Re: galaxy a10e

Any reply?

Highlighted

Re: galaxy a10e

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. What is your phone model and manufacturer? Did you connect the phone to a charger?

Highlighted
Whiz Kid

Re: galaxy a10e

I've been promised a replacement phone. Was told probably Wednesday, but at the latest on Thursday. Today is Saturday. Nothing. Can someone address this? Can someone remedy the additional lack of service I am receiving?

 

You ask about the phone and model - that is the subject line of the post.

 

Did I connect the phone to a charger? I assume that is a joke.

Highlighted

Re: galaxy a10e

Hi perryparendo. Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".