Virgin Mobile

j7 refine, weather alert sound not playing

Heavy Hitter

j7 refine, weather alert sound not playing

app: 1weather
unsure if its the app or the system...but something's wonky..
so..I noticed during last night's severe weather here in Jersey, that my phone vibrated when it received the warning alert for said storm..but the sound effect I had selected did not sound.

 

is there a setting somewhere that I need to enable or disable or something? cause I did ensure my sound options were enabled properly(cross checked against samsung tablet, with identical app)

 

 

4 REPLIES 4
Heavy Hitter

Re: j7 refine, weather alert sound not playing

still not getting audio alerts on 1weather app....

Re: j7 refine, weather alert sound not playing

Hello Xraiderv18! If you are having inconveniences with this app, We recommend to contact the team behind this app to assist you. Is there anything else we can assist you with today.

Heavy Hitter

Re: j7 refine, weather alert sound not playing

I reached out to your team as I already TRIED contacting onelouder, the maker of the app..unable to make contact, no support forums worth mentioning, no contact email...honestly ready to switch to another weather app.

 

can you recommend a weather app?

Re: j7 refine, weather alert sound not playing

We are sorry, but we can't. We recommend to check the reviews on the top rated apps and test them.