Virgin Mobile

no sim card

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Whiz Kid

no sim card

Out of the blue my phone says NO SIM CARD.  I cannot call or text.  Please help.  I was told I had to ask in this forum

 

3 REPLIES 3
Agent

Re: no sim card

So sorry to hear that. We definitely want to look into this for you, elmerfagan. Please, send us a private message with your phone number, PIN, IMEI and SIM card numbers from your phone.

 

To send a private message just click on the picture of any Virgin Mobile agent and, in the next screen, click "send this user a private message".

Whiz Kid

Re: no sim card

I have the same issue! Phone says no sim card. Tried cleaning and replacing card and network reset. Not working.
Agent

Re: no sim card

Hello, af1restone! We're sorry about the trouble. We want to help!  Can you send us a private message with your phone number and PIN, and the MEID of the phone and ICCID/SIM card number?