Dear Virgin Mobile,
In a fit of sincere stupidity my family, based on my decision, left you for another company, for this we are sorry. The family plan they had looked like a good deal but in the first two weeks it has been a headache. The other company sales person lied to us about the plan and lied to us about the phones.
I don't think we can get out of the plan (part of the lie) but we want to come back to VM.
So, for any people out there looking for a provider VM really is great. We were with them for 7 years before I fell into temporary insanity and looked to leave. We will be back as soon as we can. The rates are great. The coverage (at least in my area) is not worse than this new carrier. And I love the 1 year protection plan on the phones bought through VM.
We miss you too! Sorry to hear you are having such an awful time with the "other guys", hope to see you back with us soon! In the mean time, please feel free to participate in our community, after 7 years I am sure you have some knowledge you could share with others, or even just great stories!
Don't for get to keep an eye out for some of our challenges and contest coming soon!