Virgin Mobile

How do I keep track of my order?

16% helpful (2/13)


After you place an order on, you'll immediately receive a reference number. As soon as the order ships, a 'Shipment Notification' email will be sent to your email address with your:

  • Order Number
  • Tracking Information
  • A link to check the delivery status


You can click on the link in the email to go directly to our shipping vendor's website where you can input your 'Tracking Number' to display the package location and estimated delivery date.


Updated: 06/12/17

Version history
Revision #:
4 of 4
Last update:
‎06-21-2017 10:40 AM
Updated by:
Virgin Mobile Alumni
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