Virgin Mobile

How do device upgrades work with Virgin Mobile?

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You can always upgrade to a newer device at Virgin Mobile.

 

Here are a few simple ways you can upgrade to a new device with your Virgin Mobile account:

 

Option 1: Go to www.virginmobileusa.com

Log into MyAccount

At the Account Over view screen, look for the I want to … Menu

From there choose I want to upgrade to new device

Enter the device serial number from your new phone and follow the steps to complete the swap

 

Option 2: Purchase a new device online or through a national retail location that sells Virgin Mobile devices.  

 

Android devices can be purchased online at https://www4.virginmobileusa.com/#!/shop/phones/ or at Walmart, Target, and Best Buy stores nationwide.

 

iPhone devices can be purchased online at https://www.virginmobileusa.com/shop or at an Apple Retail Store nationwide.

 

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‎01-04-2018 03:27 PM
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