Virgin Mobile

Why Can’t My Device Receive or Send Texts?

17% helpful (1/6)

 

Having trouble sending or receiving text messages? Follow these simple steps to troubleshoot your device:

 

  • Log in to MyAccount
  • Select “Device & Support
  • Select “View My Device Tutorials
  • Find and select your device
  • Select “Fix An Issue

 

You can also find the answers you need by visiting our Device Support page and following the same steps as listed above.

 

For further assistance, please contact Customer Care.

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Last update:
‎12-22-2017 01:26 PM
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