Virgin Mobile

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TIDAL FAQs
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You’ll have 60 days from the date your last payment was due to receive this benefit.
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If you forgot your Virgin Mobile PIN , you can choose one of the following options
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Virgin Mobile has you covered!  Virgin Mobile’s nationwide network covers 290 million people and is faster than ever before.   Updated: 06/09/17
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Yes, we have a Virgin Mobile App for iPhone available. Simply, go to the App Store and download it.
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Membership in the Inner Circle requires no commitment.  You are free to cancel your Inner Circle service at any time.  Just call our support team at  844.604.3422  for assistance with the cancellation process.
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To join the Inner Circle, you must purchase a new iPhone at  virginmobileusa.com   or an Apple Retail Store or  bring an eligible iPhone   specifically for use with the Inner Circle Plan. On legacy prepaid plans, you may activate a previously used Virgin Mobile CDMA Series phone. However, not all services are available on all Virgin Mobile phones.
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Yes. So, you already have an iPhone that is  compatible with Inner Circle . Great, here’s what you need to do to bring your own device and join the Inner Circle.
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  You can  order a SIM card from our website  to bring your own device to Inner Circle.
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If you purchased a new iPhone from   the Virgin Mobile website  and paid full manufacturer suggested retail price (MSRP), you may  contact Customer Care  to request that the phone be unlocked after you have subscribed to the Inner Circle plan for more than 14 days. 
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Virgin Mobile Inner Circle currently does not offer payment extensions.
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Virgin Mobile Inner Circle currently does not support WiFi calling.  
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Fill out the return form  and we’ll send you the all the additional information needed to return your phone.
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By enrolling in AutoPay, you authorize Virgin Mobile to automatically charge your monthly recurring charges—plus any applicable taxes—to your registered payment method every month on your Monthly Service Date.
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  Currently, Virgin Mobile does not offer a family plan option with the Inner Circle.  Each member must purchase an iPhone and enroll in Inner Circle with their own account.  Click here to learn more about the Inner Circle plan.
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With the Inner Circle plan from Virgin Mobile, you are already enrolled in AutoPay.  Any charges will be charged to your registered credit or debit card, so you don’t need to worry about logging in to make payments.
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We want to get the device to you as soon as possible. You can choose the right delivery option, including expedited next business day shipping, as you complete the purchase process.
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You can use all major credit and debit cards to set up your Inner Circle account, including MasterCard, Visa and American Express.  
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 Plan Restart allows you to restart your monthly plan before the end of your current month of service.
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Advance Payment is a great option for those who like to plan ahead a little.
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