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Symptom           Diagnosis  Some users are reporting "Unable to install all contents 1 code: 400" appear repeatedly. Solution The root cause is actively under investigation and devices should not be replaced based on this behavior. Follow these steps to resolve:   Ensure handset is on Sprint mobile data (not Wi-Fi) Open phone dialer and enter ##BRAND# and select YES.  This will resend the ID payload to the handset without removing any personal data.  If the handset is in weak Sprint coverage or if the error returns, please to move to a location in good Sprint network coverage and try again. If ##BRAND# does not resolve the behavior and error 400 continues to appear, perform a full factory data reset.  Settings > General management > Reset > Factory Data Reset    This communication will be updated as root cause is identified.
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Once you receive your email confirmation, complete the phone set up in 4 quick steps
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  This is usually a temporary error, but if it persists, here are  some steps from Apple to resolve .
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Question  Once I updated to Oreo on my Note 8, why do I have abnormal tint colors from the handset display? Answer  Install and/or open the Google Play Books application. Tap on any previously downloaded ebook or select Shop and download any FREE SAMPLE shown under Start a Free Preview.       Once ebook launches, tap Aa in the upper right-hand portion of the screen      Click the settings wheel icon in the upper right Tap the word SETTINGS next to 'Night Light'     Turn Night Light to Off    
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The setting for smart network switch has had its name changed.
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The S9/S9+ features a concept change on proactive maintenance concerning microSD card failure. 
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  For legacy prepaid customers, you can buy Virgin Mobile phones and Top-up Cards at Best Buy, Radio Shack, Walmart, Target and other retailers.  You can also buy Android phones online.
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On Thursday, April 5 th , 2018, between 10:00 and 11:00 a.m., local government officials in and around Washington, D.C., will TEST the  WEA system , to include sending actual TEST WEA messages to wireless subscribers throughout the National Capital Region
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Learn how to swap your phone
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If you’re trying to swap your service from an existing iPhone to a new iPhone, you might run into Apple two-factor authentication which requires an Apple ID verification code. This is a security feature Apple provides to ensure your account can only be accessed on devices you trust. 
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Congrats on the iPhone! We want to make it as easy as possible to get started with your service.  Here’s some information to help you get up and running!
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Whether you bought your new iPhone direct from Virgin Mobile or from an Apple Retail Store, you will activate it here . 
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Monthly Mobile Hotspot Offer : $10/month for 10GB of data to help you stay connected on the go. Data allotment is a combination of 3G/4G data access and allows you to connect up to 8 Wi-Fi-enabled devices to your iPhone for wireless connect.
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Virgin Mobile offers, through its parent Sprint Corporation, Directory Assistance calls on a complimentary basis to blind, visually impaired and other customers with qualifying disabilities.
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Information about Assurance Wireless can be found on the Assurance Wireless Web site.
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Virgin Mobile is p owered by Sprint’s nationwide 4G LTE network   Life happens where you are, whether that’s in the heart of the city or the heartland. That’s why Virgin Mobile’s service is powered by Sprint’s nationwide 4G LTE network, offering overall network reliability that beats T-Mobile and performs within one percent of Verizon and AT&T. 1
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You can enroll in AutoPay through  My Account  or through the  Virgin Mobile USA app for iPhone .
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To take advantage of Member Benefits we require your date of birth and email. Why? Certain offers require email follow-up while others require a minimum age. Updating this information allows us to deliver the most relevant Member Benefits.
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Go to the Member Benefits page to see the latest offers. Choose one from the list and hit “get this offer.” Depending on the offer, you’ll see a coupon or promo code onscreen and we’ll also send it to you via email. You can also log in any time to find your coupon or promo code stored under My Benefits.
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If you forgot your Virgin Mobile PIN , you can choose one of the following options
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