Virgin Mobile

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TIDAL FAQs
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Yes, we have a Virgin Mobile App for iPhone available. Simply, go to the App Store and download it.
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To take advantage of Member Benefits we require your date of birth and email. Why? Certain offers require email follow-up while others require a minimum age. Updating this information allows us to deliver the most relevant Member Benefits.
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Go to the Member Benefits page to see the latest offers. Choose one from the list and hit “get this offer.” Depending on the offer, you’ll see a coupon or promo code onscreen and we’ll also send it to you via email. You can also log in any time to find your coupon or promo code stored under My Benefits.
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With the Virgin Mobile app, you can: Access your account quickly and securely with TouchID Take advantage of the great Member Benefits offers See your plan details Update your payment information
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Member Benefits are ongoing offers for Inner Circle members. We’ll be adding new Benefits all the time; click here   to learn more and view the latest Member Benefit offers.
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As part of the Inner Circle, you have access to deals and discounts from your favorite brands every day, as well as opportunities to win exclusive prizes and unforgettable experiences. There are no points to collect and no additional costs to join Member Benefits. 
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The expiration date of all Member Benefit offers will be listed on the offer page and will be listed under “My Benefits.” If an offer expires, don’t worry—we’re working hard to get you more great benefits, so make sure you head back to the Member Benefit page regularly.
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If your offer hasn’t expired and there is an error during the redemption process in-store on online, head over to Contact Us, fill out the form, and we’ll get right back to you.
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Once you’ve grabbed your code or coupon from the Member Benefit page, head straight to the featured merchant to redeem. The offer detail page will provide redemption details, like whether you can redeem in-store, online or both and the expiration date of the offer, if any.
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Sign into My Account and head to My Benefits to see an entire history of the codes and coupons you’ve downloaded. If the code isn’t there, try downloading the offer again from the  Member Benefits page . Still can’t find it? We’ll help you track it down. Just head over to  Contact Us , fill out the form, and we’ll get right back to you.
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  Go to the  Member Benefits page  to see the latest sweepstakes you can enter. Choose one from the list and hit “enter.” You’ll see a confirmation of your entry on screen. Cross your fingers, we’ll let you know if you’ve won.
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