A Data Pack is an add-on that allows you to increase the amount of data you have access to on your monthly plan. They are available for purchase and expire after 30 days or once you’ve reached your applicable data allowance.
Membership in the Inner Circle requires enrolment in AutoPay. You will need to have a valid credit or debit card registered on your account for monthly charges while you are a member of the Inner Circle. AutoPay ensures that your service is delivered without interruption.
Some users are reporting "Unable to install all contents 1 code: 400" appear repeatedly.
The root cause is actively under investigation and devices should not be replaced based on this behavior. Follow these steps to resolve:
Ensure handset is on Sprint mobile data (not Wi-Fi)
Open phone dialer and enter ##BRAND# and select YES. This will resend the ID payload to the handset without removing any personal data.
If the handset is in weak Sprint coverage or if the error returns, please to move to a location in good Sprint network coverage and try again.
If ##BRAND# does not resolve the behavior and error 400 continues to appear, perform a full factory data reset.
Settings > General management > Reset > Factory Data Reset
This communication will be updated as root cause is identified.
You can purchase or cancel the Visual Voicemail upgrade options directly from the Visual Voicemail app. Select one of the upgrade options by opening the Visual Voicemail App and selecting Menu > Settings > Preferences > Manage subscription.
Visual Voicemail upgrade options are available to add onto monthly plans, and the on-going subscription charge will be added to your monthly payment
By enrolling in AutoPay, you authorize Virgin Mobile to automatically charge your monthly recurring charges—plus any applicable taxes—to your registered payment method every month on your Monthly Service Date.