Let's face it, stuff happens. Like, you forget your phone at the restaurant. Or you accidentally drop it on the sidewalk. Without insurance, bad luck could cost you big time.
That's why Virgin Mobile has partnered with Brightstar Device Protection (formerly eSecuritel), a leader in device protection, to offer Phone Insurance to our customers.
Deep breath. We know this can be a nightmare scenario, but we’re here to help. First, log into My Account and go to the “Report Lost Phone” section under Device & Support to put a temporary hold on your account and prevent anyone else from using it.
From Beyoncé to blink-182, you can now stream music through your Virgin Mobile device without it counting against your high-speed data allotment. Tune in, sit back and listen all you want without worrying about running out of high-speed data or being hit with overage charges. It currently works with Pandora, iHeartRadio, Slacker, 8tracks and Milk Music, with more streaming music providers coming soon.
If you purchased a new iPhone from the Virgin Mobile website and paid full manufacturer suggested retail price (MSRP), you may contact Customer Care to request that the phone be unlocked after you have subscribed to the Inner Circle plan for more than 14 days.
With the Inner Circle plan from Virgin Mobile, you are already enrolled in AutoPay. Any charges will be charged to your registered credit or debit card, so you don’t need to worry about logging in to make payments.