Virgin Mobile

Can't Activate My Phone

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Whiz Kid

Can't Activate My Phone

My Phone won't activate and I can't get ahold of anyone on the phone so now I have no service on either phone. How can I get my phone to activate?

3 REPLIES 3
Agent

Re: Can't Activate My Phone

Hello, leia-contreras. We are sorry about the hassle. We can definitely help you out with that. Can you send us a private message with your phone number and pin code to verify your account?

Whiz Kid

Re: Can't Activate My Phone

Ive got the same problem,where do i send private message to??
Im very frustrated with this network.
Agent

Re: Can't Activate My Phone

Hi there, @Haney_69! You can send us a private message just clicking on my name and then selecting “Send this user a private message".